You must be a Licensed Victorian conveyancer and when you sign up for the trial, you will be asked to provide the following information:
Do I need to provide a credit card?
No, a credit card is not required to sign-up for the trial.
What sort of computer can I use CyberBasics on?
Any computer using the Windows 10 operating system can be protected with CyberBasics (support for Mac computers is coming). Older versions of Windows such as Windows 8, Windows 7 or Windows XP are no longer secure to use and it is not possible to protect them with CyberBasics.
Will I still need antivirus?
No, CyberBasics will make your existing antivirus redundant and provide much more extensive protection than any antivirus. You may be able to save some money and get a discount with your existing IT service.
Do I still need my existing IT service?
CyberBasics provides the ultimate protection for your computer, but you will need to maintain your existing IT service arrangements to take care of all your other hardware and software requirements. You will not need antivirus, so you may be able to get a discount with your existing IT service.
How many computers can I protect?
CyberBasics is a per computer service, so you can choose to have it on 1 computer or all of your computers. For the best protection of your business, you should have CyberBasics on all of your business computers, but you could use the trial to just try it on one computer to start with.
What will I see after I have CyberBasics on my computer?
There will be 3 new icons on your computer: CyberBasics, Cisco Umbrella and SentinelOne. You will not see anything else, all the power of CyberBasics goes on under the hood.
Will there be support available?
Yes, CyberBasics is supported by the Ignite Systems support team. You can make a request using the CyberBasics icon on your computer, send us an email, or use online chat.
What does CyberBasics cost?
The AIC Vic special offer means you get a 15% discount for the first 6 months, so it will only cost $25 per month for each computer to have complete protection. After the first 6 months it will still only cost $30 per month. Note: all figures are excluding GST.
Do I have to sign-up for 12 months?
No, CyberBasics is a pay by the month service, so you have the flexibility to stop the service at any time.
What if I do not continue with CyberBasics after the trial completes?
We hope you will want to continue with the superior computer protection of CyberBasics. If you do want to quit at the end of the trial, or at any time, nothing could be simpler. Just let us know, and CyberBasics will be automatically removed, no disruption and no fuss.
If you have a question not listed here, please let us know and we will provide an answer.