Payment is by credit card, but a credit card is not required for the free 30 day trial.
What sort of computer can I use CyberBasics on?
Any computer using the Windows 10 operating system can be protected with CyberBasics (support for Mac computers is coming). Older versions of Windows such as Windows 8, Windows 7 or Windows XP are no longer secure to use and it is not possible to protect them with CyberBasics.
Will I still need antivirus?
No, CyberBasics will make your existing antivirus redundant and provide much more extensive protection than any antivirus. You may be able to save some money and get a discount with your existing IT service.
Do I still need my existing IT service?
CyberBasics provides the ultimate protection for your computer, but you will need to maintain your existing IT service arrangements to take care of all your other hardware and software requirements. You will not need antivirus, so you may be able to get a discount with your existing IT service.
How many computers can I protect?
CyberBasics is a per computer service, so you can choose to have it on 1 computer or all of your computers. For the best protection of your business, you should have CyberBasics on all of your business computers, but you could use the trial to just try it on one computer to start with. NOTE: the free trial is limited to 1 computer
What will I see after I have CyberBasics on my computer?
There will be 3 new icons on your computer: CyberBasics, Cisco Umbrella and SentinelOne. You will not see anything else, all the power of CyberBasics goes on under the hood.
What support is provided?
CyberBasics is supported by the Ignite Systems support team. You can make a request using the CyberBasics icon on your computer or send us an email.
Will my computer be protected from every threat?
Technology alone cannot prevent all threats. Cyber security awareness and constant vigilance by every computer user is an essential part of staying safe.
Do I have to sign-up for 12 months?
No, CyberBasics is a pay by the month service, so you have the flexibility to stop the service at any time.
If you have a question not listed here, please let us know and we will provide an answer.